Question 1

What is Inspected.com?

Accepted Answer

Inspected.com is a private provider inspection firm that offers real-time virtual inspections for residential and commercial construction, HVAC, solar, roofing, pools, and other licensed trades.

Question 2

What is a virtual inspection and how does it work?

Accepted Answer

A virtual inspection is conducted via live video with a licensed inspector. The inspector guides you through the inspection, verifies your location with geo-tagging, captures screenshots, and documents everything in real time. If something fails, you can fix it and get reinspected the same day at no extra cost.

Question 3

What types of inspections can I schedule through Inspected.com?

Accepted Answer

You can schedule same-day virtual inspections for any phase of construction or installation, ensuring your project complies with safety codes and regulations.

Question 4

What industries and trades does Inspected serve?

Accepted Answer

We serve contractors and trades in residential and commercial construction, including HVAC, solar, roofing, pool, generator, and window and door installations.

Question 5

How much does a virtual inspection cost?

Accepted Answer

Our inspection services start at just $99 but will vary depending on project and scope.

Question 6

What permitting services can you provide?

Accepted Answer

We handle the full permitting process, including paperwork, notarization, electronic signatures, NOA submittals, application packets, communication with building departments, and a one-time municipal registration fee.

Question 7

What is Permit Hub?

Accepted Answer

Permit Hub is our all-in-one permit and job site management platform. It tracks permits, plan reviews, inspections, and offers tools like document automation and remote notarization—all in one place.

Question 8

How do I schedule a virtual inspection?

Accepted Answer

You can schedule a remote inspection directly through our platform, by contacting us through our website, by phone at (954) 820-4874, or by email at contact@inspected.com.

Question 9

What kind of technology do I need to perform an inspection?

Accepted Answer

You will need a smartphone or tablet with a reliable internet connection and a camera. It's also helpful to have a flashlight and any relevant documents or tools that may be required for the inspection.

Question 10

How do I submit a permit request?

Accepted Answer

For customers, you can submit a permit directly through our platform, by contacting us through our website, by phone at (954) 820-4874, or by email at contact@inspected.com. For new inquiries, contractors will need to set up an account in Permit Hub.

Question 11

How do I create an account?

Accepted Answer

Contact us through our website, by phone at (954) 820-4874, or by email at contact@inspected.com.

Question 12

How do I contact customer support?

Accepted Answer

For the quickest response to support issues, please email contact@inspected.com or call  (954) 820-4874 to speak with a representative.​

Question 13

What if I have an issue during my inspection?

Accepted Answer

Our customer service team is available to help contractors in the field mitigate any issues.  Our inspectors are also capable of addressing any code or technical issues.

Question 14

What payment methods does Inspected accept for services?

Accepted Answer

The most common method of payment is via credit card or ACH.

Question 15

How can I update my billing information or payment method?

Accepted Answer

Our payment processing platform provides the ability to revise all billing information and payment methods.

Question 16

Is there a refund policy if I cancel or don't use a scheduled inspection?

Accepted Answer

We make every attempt to remedy any issues contractors may experience.  If an inspection is performed and reports are submitted for permit closure, we do not offer refunds. For subscriptions, we have a 30-day cancellation policy.

Question 17

How does Inspected ensure data privacy?

Accepted Answer

At Inspected.com, we prioritize the security and privacy of all user data. We implement industry-standard security measures, including data encryption both at rest and in transit, to protect sensitive information. Access to data is strictly controlled, with authentication protocols and role-based access restrictions in place. We regularly conduct security audits and updates to stay ahead of potential threats. Additionally, we comply with all relevant privacy regulations, such as GDPR and CCPA, to ensure that our clients’ data is handled with the utmost care and transparency.

Question 18

Is Inspected.com compliant with local building codes and regulation?

Accepted Answer

Yes, our inspectors are fully licensed in the trades they inspect for, and we provide ongoing training to ensure our inspectors are fully familiar with any building code updates and state requirements.

Question 19

How does Inspected ensure that virtual inspections comply with local laws & regulations?

Accepted Answer

Our ability to perform both in-person and virtual inspections is reliant on both state and local regulations.  We also follow ICC Guidelines to ensure all inspection requirements are met.

Frequently Asked Questions

Got questions? We can help.

General Questions

What is Inspected.com?

What is a virtual inspection and how does it work?

What types of inspections can I schedule through Inspected.com?

Services Offered

What industries and trades does Inspected serve?

How much does a virtual inspection cost?

What permitting services can you provide?

What is Permit Hub?

Technical & Process

How do I schedule a virtual inspection?

What kind of technology do I need to perform an inspection?

How do I submit a permit request?

Account & Support

How do I create an account?

How do I contact customer support?

What if I have an issue during my inspection?

Billing & Payments

What payment methods does Inspected accept for services?

How can I update my billing information or payment method?

Is there a refund policy if I cancel or don't use a scheduled inspection?

Compliance & Security

How does Inspected ensure data privacy?

Is Inspected.com compliant with local building codes and regulation?

How does Inspected ensure that virtual inspections comply with local laws & regulations?

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